Terms of service

Last Updated: [29-1-2026]

Welcome to Noir. By accessing our website or placing an order, you agree to be bound by the following Terms of Service. Please read them carefully.

1. Definitions

  • Noir / We / Us: Refers to the Noir brand and its official online store.

  • User / Customer: Any person who accesses the website or purchases products from it.

  • Products: All items offered for sale, including shoes, watches, sunglasses, perfumes, silver accessories, leather goods, wallets, and belts.

2. Scope of Service

Noir operates as an online retail brand selling fashion accessories exclusively within the Arab Republic of Egypt through its website and official social media platforms.

3. User Eligibility & Use

  • Users must be at least 18 years old or have parental/legal guardian consent.

  • Customers agree to provide accurate, current, and complete information when placing orders.

  • Any misuse of the website for unlawful or unauthorized purposes is strictly prohibited.

4. Orders & Payments

  • All prices are displayed in Egyptian Pounds (EGP).

  • Noir reserves the right to modify prices, products, or offers at any time without prior notice.

  • Orders are confirmed only after successful payment or confirmation of Cash on Delivery (COD).

  • In case of pricing or listing errors, Noir reserves the right to cancel or modify orders and notify the customer accordingly.

5. Shipping & Delivery

  • Shipping services are available within Egypt only.

  • Delivery timelines vary depending on location and shipping partner.

  • Noir is not responsible for delays caused by circumstances beyond its control (force majeure).

6. Returns & Exchanges

  • Customers may request a return or exchange within [14 days] from the delivery date.

  • Items must be unused, in original condition, and returned with original packaging.

  • Certain products such as perfumes and personal accessories may be non-returnable for hygiene and safety reasons.

  • Shipping fees for returns or exchanges are the customer’s responsibility unless the issue is caused by Noir.

7. Intellectual Property

  • All content on this website, including text, images, logos, and designs, is the exclusive property of Noir.

  • Any reproduction, distribution, or commercial use without prior written consent is strictly prohibited.

8. Limitation of Liability

  • Noir shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

  • Product images are displayed as accurately as possible; however, slight variations in color or appearance may occur due to screen settings.

9. Privacy

We are committed to protecting your personal data. Customer information will only be used to process orders and improve services, in accordance with applicable laws. Please review our Privacy Policy for more details.

10. Modifications to Terms

Noir reserves the right to update or modify these Terms of Service at any time. Continued use of the website constitutes acceptance of the updated terms.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Arab Republic of Egypt, and any disputes shall fall under the jurisdiction of Egyptian courts.

12. Contact Information

For inquiries, support, or complaints, please contact us through:

  • Email: [orders@noir-eg.com]

  • Official Noir social media channels

By using the Noir website, you acknowledge that you have read, understood, and agreed to these Terms of Service.