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Free standard shipping on orders over $99
Estimated to be delivered on 12/01/2022 - 15/10/2022.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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Experience a new level of charm with these sneakers, designed to fit your lifestyle. The shoe features a high-quality material that combines durability and lightness, making it ideal for everyday wear and long walks without feeling fatigued.The flowing part is made of a material for better ventilation, allowing air to circulate on your feet and keep them fresh. The insole technology also includes integrated curve support and a separate weight separation, making it ideal for work, walking, or fitness.The outsole is made of non-slip rubber, providing excellent traction. Designed for sensitive feet, these sneakers feature new details that are full of energy and vitality. Product Details Brand ADIDAS Material Rubber Outsole Gender woman Care Guide 1. Regular Cleaning Materials Matter: Identify the materials (canvas, leather, suede, etc.) to choose the right cleaning method. Brush Off Dirt: Use a soft brush or cloth to remove surface dirt before it sets in. Spot Clean: For stains, use a mild soap solution (like dish soap mixed with water) and a cloth or soft brush. 2. Deep Cleaning Machine Wash: If the care label allows, remove laces and insoles, and wash them in a mesh bag on a gentle cycle. Air dry only. Hand Wash: For delicate materials, hand wash using a soft brush and mild soap. Rinse carefully. 3. Drying Air Dry: Never put sneakers in the dryer. Instead, stuff them with newspaper or a clean cloth to help absorb moisture and maintain shape. Avoid Direct Heat: Keep them away from radiators or direct sunlight, which can warp or fade materials. 4. Protection Waterproofing: Apply a suitable spray to protect against moisture and stains, especially for suede and leather. Shoe Trees: Use shoe trees to maintain shape and absorb moisture if you’re storing them for a long time. 5. Storage Cool, Dry Place: Store sneakers in a cool, dry area, ideally in their original boxes or on a shoe rack. Avoid Piling: Don’t stack shoes directly on top of each other to prevent crushing. 6. Laces and Insoles Wash Laces: Regularly remove and wash laces to keep them clean. Replace Insoles: Consider replacing worn-out insoles for better comfort and hygiene. 7. Rotation Alternate Pairs: Rotate between multiple pairs to reduce wear and tear on any single pair. 8. Minor Repairs Fix Loose Soles: Use a strong adhesive to reattach any loose soles or parts. Suede Brush: Use a suede brush to restore the nap of suede materials. Tips: Avoid Wearing in Harsh Conditions: Try to keep your sneakers away from mud, heavy rain, or rough terrain. Regular Inspections: Check for any signs of wear or damage regularly to address issues early. By following these tips, you can keep your sneakers looking great for longer! Warranty During the Warranty Period, Noir will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance. What if doesn't fit Don't worry if it doesn't fit perfectly! We've got your back. We want to make sure that you find the right fit so we've made the exchange process simple. Shipping Delivery To streamline our shipping process, please note that items may be shipped separately as inventory is held across two warehouses. Click Here to view our full delivery Policy Returns Refunds To qualify for a return and refund, the product must be in its unused, original condition and in its original packaging. You can return or refund your purchase up to 30 days from the date of purchase. Shipping costs are not refundable. Click here to view our full Returns Policy . Why Buy From Us ? Noir has the greatest collections of the world's Sneakers inside the Egypt. And there are many reasons why you should buy from Noir. We are a fast growing Egypt company because we offer the best Sneakers prices and put you, our customer, first. We ship directly from within the Egypt as well as Internationally. Our website is extremely secure with McAfee security among other fraud prevention apps installed in place. We challenge you to find the same or cheaper price online of a genuine same quality. And if you do, we can beat it by 5%. Authenticity guaranteed and 100% brand We have a team with over 20 years experience. Knowledgeable, professional and courteous support. And tons of satisfied customers and returning customers.100% Satisfaction money back guarantee. You will certainly love our products. All items in stock ready to ship. We love Sneakers , we love our customers, and our customers love our products! Shop in the EGYPT!
Please note that public working days in Noir are seven days a week.
Our first mission is to provide you with the best online shopping experience, so we have made it easier for you to ship and deliver because your comfort is our priority.
Noir delivers your orders through the company's fleet and other delivery companies or individuals may be hired at peak times to confirm your service and deliver your orders at your convenience.
Noir delivery approach is same-day or another day depending on your geographical area, giving you the option to choose the time that suits you to deliver at any time during the day, week or even during the month
You can subscribe to deliver your selected products periodically (daily, weekly or monthly)
The item must be ordered at least four hours before the time to be obtained so that the delivery team can provide the commodity, taking into account the time of order (not to be late) and Noir's working times, in addition to that there are goods that need more than this time to be processed and may reach a day or several days, depending on the nature of the product.
In case of urgent requests, please contact customer service and we will do our best to assist you
Your signature will be required on the invoice copy to confirm that you have received the products as indicated on the invoice. The order will be delivered to the address registered in the order and the signature of any person present at this address will be considered as your receipt of the order.
In the event that we arrive at the registered address and no one is present at this address, please contact customer service to set another time for delivery and the company will not be responsible for any order exceeding 3 days from the first date of delivery of the order. Note that if you are not available at the agreed time for delivery twice, additional fees will be charged for delivery after that.
Delivery charges vary according to geographical area
To know the shipping cost, please contact us via the following email
(support@noir.com).
Delivery schedule
We offer daily delivery service
Important information about delivery
The applicant is required to sign a receipt document for purchases
The approximate delivery time guide is used from the moment the order is dispatched. Noir is not responsible for any delay caused by the payment of fees by the applicant.
Add a fee to the shipping cost of the order if the delivery location is located within a remote area
If you wish to cancel and exchange your order, please go to the return policy page and follow the steps mentioned there.
Please note that if your order has already been sent and you want to cancel it, you must wait until it arrives to you and then follow the return procedures.
How to choose as your payment method:
Enjoy shopping on noir.com with these great return policy features:
31 Days Returns
You have 31 days to make a refund request after your order has been delivered.
Easy Returns
You can return any product you purchased, but shipping and return costs will be deducted.
*Note: Products purchased with a pre-discount are not returned.
Full Refunds
If the item you have received is damaged, defective or not as described on the website, you will receive a full refund along with any shipping fees applied.
Authenticity Guarantee
What are the conditions for returning an item?
Requirement for a valid procedure :
Proof of purchase (order number, invoice, etc).
Reason for return has to be valid and return acceptance conditions met (check out below).
Refund method that you would like and the necessary information associated (bank account number, etc.)
Return form returned with the product.
Should there be any item damaged due to our transportation, please contact our customer service within 24 hours for claim purposes. Remember to send back all items including the free promotional items that came with the purchase. If forgotten, the return will not be accepted.
Once your product is retrieved we will perform a quality check.
If the quality check is successful, we will refund you according to your requested refund method.
How much time do I have to return a product to Noir ?
All items sold on Noir, under certain conditions, can be returned within a period of 31 days from delivery date.
Example: If I receive my product on 5th, I have until next Month 6th to submit a return request.
Note: You can use the online return request within 7 days after receiving, and you can return one or more products after 7 days and before the end of the 31 days after receipt by contacting customer service or e-mail.
After 31 days, we will not be able to accept returns. In this case, we recommend that you contact the manufacturer responsible for product warranty if there is a warranty for the product.
How do I send my product to Noir?
We will arrange a date for receiving the product to be returned within 2-5 days of submitting the application. We will try to receive it from you twice in two different days. If we are unable to receive the product within the specified time, we will cancel the return request.
How do I track my return status?
We will keep you updated by Email and SMS about the status of your return. If any question please do not hesitate to call our customer service or sent mail to us .
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